Frequently Asked Questions

Do I need to have an account to order a product on Bitcodegame.com?

Not at all , we care about your privacy and will not ask you anything

I didn’t receive my key, what happened?

Please check your spam folder just in case. Almost all orders are delivered within seconds after the payment is confirmed. If it doesn’t happen, it might be due to a technical issue of Bitcoin network congestion, but don’t worry we’re monitoring all new orders very closely and any delivery issue will be solved under 1 hours

How many blockchain confirmations do you require?

Just 1 if you pay as Bitcoin

Are the game keys legit?

Yes, all game keys come from legitimate sources (editors, distribution networks, or in some cases directly from the developers). Some shady resellers force you to use a VPN to activate keys they bought from restricted regions or give you a key that will later be disabled by the gaming platform because it was obtained fraudulently (credit card fraud for example). We don’t tolerate any of that. All of our keys are original, can be activated on the relevant gaming platform (Steam, Battle.net, …), and will stay activated. The vast majority of our keys can be activated worldwide.

Do you sell the physical games and boxes?

Sorry, for ease of use and to provide the best service we currently only sell the digital version of products.

I have a question, how can I contact bitcodegame.com?

We aim to reply to all queries within 24 hours, normally we reply a lot quicker, please use the following form: Contact Us Page. Please do not send queries more than once as it will result in a delay to our response.

What is a CD key?

The CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game’s case or printed on the game’s quick reference card. The purchased CD Key is used to register and activate the relevant game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

Which Currencies do we accept?

Cryptocurrency , bitcoin (BTC) And Ethereum (ETH)

How long do I have to wait for my codes once I submit my payment?

our codes are sent when your payment gets 1 confirmation
Its usually takes under 5 minutes

Does your system auto-generate CD keys?

Our CD key allocation system does not auto-generate cd keys. It simply stores CD keys either in the form of a scan or text and then automatically allocates it to customers when a purchase has been approved.

Why are your products so cheap?

Our management team have over thirty years of combined experience within the industry with an extensive network of suppliers and contacts from which to source products. We buy from all corners of the globe to ensure the cheapest possible prices and as we only sell products in digital form we’re able to make significant savings on postage and related expenses – we then pass these reductions on to you, which ensures our pricing is the most competitive around!